Travel Safe

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Latest Information

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Queensland Government's COVID-19 traffic light advice is currently at green status. Green (baseline) means there are low rates of community transmission and Queensland is not in a COVID-19 wave.​

​When travelling on a train or while waiting at one of our railway stations, please consider the following:

  • It's recommended that you wear a mask if required by a healthcare provider, venue, or household
  • ​Respect everyone's individual choice to wear a mask
  • Maintain good hand hygiene and wash your hands often with soap and water
  • Use hand sanitiser
  • Customer hygiene packs are available on board and include a face mask and hand sanitiser.​
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Mask requirements​​

Queensland Government’s COVID-19 traffic light advice is currently at green. Under green status you can wear a mask at anytime if you choose to.​​​ It's recommended that you wear a mask if required by a healthcare provider, venue, or household​.​

​We'll continue to make masks available on board.​


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Fewer Touch Points

We are operating with cashless transactions at our travel centres and railway stations. We accept credit and debit card payments only. EPTPOS machines are wiped down on a regular basis.​

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​The Queensland Government​’s current CO​​​VID-19​ status is GREEN.

For the latest information visit the Queensland Health​ website ​at ​health.qld.gov.au.


Cashless transactions

​We are operating with cashless transactions at our travel centres and railway stations.​

Here's what we're doing to help you travel safe

​​Cleaning

​Cleaning of touch points including door handles, and hand rails at stations and on ​​board Kuranda Scenic Railway.

Cancellation and rebooking fees waived​

If you need to cancel or change your booking due to COVID-19 we continue to waive cancellation fees. If you ​purchased a package through one of our partners, please check with them for their terms and conditions.​
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Fees waived

If you need to cancel or change your booking due to COVID-19 we continue to waive cancellation fees.​